Dear Customers, We are in the process of going out of business. For the past year we have struggled. Sales of our landscape and pool products have been near zero, and giving free technical support for the products sold over the past 14 years, is now beyond our ability. We will continue to offer free support for our products purchased during the past year, for one year from the date of purchase. Please contact us at support@designware33.com if you have purchased any of our products in the past 12 months and need support. We have sent many emails to our customers, asking for $75 for a year of technical support, so we could continue to help them when they have problems, but the response has been very disappointing. It has been either negative or none. We feel that $75 for a year is reasonable because when we contacted Microsoft for support, this is what we got at http://www.myphonesupport.com/get-help/. $79 for each support call or $199 for one year of support. We provided the link purchase@digtechsupport.com so customers could purchase technical support and very few have done so. They just used this link to contact us to get more free technical support or to complain. Going out of business, means that this notice, probably, will be the last form of communication we will have with you. We will not response to any business or personal email messages or phone calls from those who are still asking for free support or responding with negative comments. If this is your intent, please do not attempt to contact us because your messages will be ignored. For those who want free technical support, here is a link to one of our main competitors. We believe they have free support. www.prolandscape.com Also, here are the links to download our free unlock code generators with instructions, so you can continue to use our products. There will be no free support for downloading or operating these unlock code generators unless you have purchased from us within the past 12 months. Programs with 16 digit registration numbers   -  DesignWare ( 1.0, 1.2, 1.3 ), Planscape and Splash. Programs with 8 digit serial numbers  -  DesignWare Landscape ( 2.0, 3.0, 3.1, 3.3 ) DesignWare Pools ( 3.0, 4.0 ), DesignWare French ( 2.0, 3.0 ), DesignWare Land Quote, Splash Quote, plus many other private label versions of DesignWare. Programs with MID and Site Codes   -  DesignWare 3.3 Good Luck and Wishing Everyone a Happy New Year, Jim Kish and John Tilton