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In an attempt to streamline the unlock process for our programs, trying to eliminate the delays caused by voice mail, we are encouraging our customers to send us the following information via email for the program to be unlocked: 1. The name of the program and version number 2. The program's 16 digit registration number or its 8 digit serial number Programs with 16 digit registration numbers Instructions Planscape and Splash DesignWare 1.0, 1.2 and 1.3 DesignWare at Night Virtual Home Remodeler - PGT All other programs have 8 digit serial numbers Instructions |